Shipping Policy – Sophie’s Boutique Melbourne

At Sophie’s Boutique, we believe that online shopping should be simple, reliable, and worry-free. That’s why we proudly ship all orders with Australia Post, Australia’s most trusted delivery service, and offer Free Shipping on every order — no minimum spend required.

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Why Australia Post?

We chose Australia Post because it is:

• Reliable and nationwide – they reach every part of Australia, from major cities to rural towns.

• Fast and trackable – every parcel comes with a tracking number, so you can follow your order every step of the way.

• Trusted by Australians – Australia Post is the most recognized and dependable courier service in the country.

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Delivery Times

• Standard delivery: 2–5 business days (depending on location).

• Rural areas: Please allow an extra 1–2 business days.

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Free Shipping – Always

We believe in keeping things simple — that’s why shipping is always free, no matter the size of your order.

No hidden fees, no minimum spend. Just straightforward shopping.

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Order Processing

• Orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).

• Once shipped, you’ll receive a confirmation email with your tracking link.

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Delays & Support

While Australia Post delivers most parcels on time, occasional delays may happen due to weather, holidays, or courier demand. If your order hasn’t arrived within 10 business days, please contact us:

Email: support@sophiesboutique-melbourne.com
Customer Service Hours: Monday to Friday | 9:00 AM – 6:00 PM