Payment Policy

At Sophie’s Boutique Melbourne, we aim to make the checkout process simple, secure, and transparent.

To complete your purchase, click the “Proceed to Checkout” button. On the checkout page, you will be able to review your order details, including the total amount, before entering your payment and billing information.

Accepted Payment Methods

We accept the following secure payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
UnionPay
Maestro
PayPal

All payments are processed in Australian Dollars (AUD).

Payment Security

Your payment security is important to us. All transactions on our website are processed through secure, encrypted payment systems using SSL encryption.

We do not store your credit or debit card details
Payment information is transmitted securely to our authorised payment providers
You can verify a secure connection by the padlock icon in your browser

Payment Verification

To protect our customers and prevent unauthorised transactions, some orders may be subject to additional verification.

In certain cases, we may need to confirm basic order or contact details before processing the order. If verification is required, our support team will contact you using the details provided at checkout.

Please ensure that your contact information is accurate to avoid delays.

Failed or Declined Payments

If your payment is declined:

Please check that your payment details are correct
Contact your bank or payment provider if the issue persists
You may also try an alternative payment method

Orders are only processed once payment has been successfully completed.

Contact Us

If you have any questions regarding payments or your order, please contact us:

📧 Email: support@sophiesboutique-melbourne.com

📍 Business Address:
Bidi E-commerce, Hondsdrafmeen 16, Harderwijk 3844PA, Nederland

🕘 Customer Service Hours:
Monday – Friday | 9:00 am – 6:00 pm (AEST)

Thank you for shopping with Sophie’s Boutique Melbourne. We appreciate your trust and are committed to providing a safe and secure online shopping experience.